Services

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Services to Enable Your Team

Polygon Software offers complete end-to-end solutions that include services designed to reduce the time to implement, lower your cost of ownership, and improve the value of using our products. 

Whatever your business goal, Polygon’s professional services can assist you in achieving those objectives.

Implementation

We use a four-phase approach for system deployment tailoring it to reflect your business operations. We leverage our proven processes to mitigate implementation risks, enhancing the utilization of our software.
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Support

We're more than mere vendors. We base our relationship with our customers around the concept of partnership. We're dedicated to empowering your team to make the most efficient utilization of our products.
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Customization

We understand your business is one-of-a-kind. That's why we offer the opportunity to have our engineers fine-tune your solution according to your specific needs as well as provide an application programming interface (API).
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We Are a Partner Not Just a Vendor

There's a reason we have a 99.5% implementation success rate. Our commitment to excellence shines through in every step of the process. We take the time to get to know your business inside and out.

By immersing ourselves in understanding your team dynamics, processes, and potential areas for improvement, we pave the way for unlocking new opportunities.

After all, your success is our success.

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Your Success Never Ends. Neither Do We.

Our dedicated team goes above and beyond to provide comprehensive support, guiding you through not only the initial setup but also beyond, ensuring continued success. 

We recognize that the journey doesn't end with installation. Ongoing assistance is crucial for sustained efficiency and growth.

By offering continuous assistance and support, we guarantee that your software investment delivers optimal results, maximizing its potential impact on your operations. 

Hear How Our Customers Have Grown A Hundred Fold

"The folks at Polygon have been crucial to the success of each implementation. They stay with the implementation until it is doing well and continue to support and enhance the system after implementation. Their knowledge of systems and manufacturing has been invaluable in helping us to become efficient and grow the company."

Peter Brink
COO of Amoena

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control."

Rodrigo Bolanos
General Manager of League Central America

"We trained on PolyPM and the implementation was professionally managed. Any problems were self-inflicted, but Polygon’s staff helped guide us around them and kept us moving in the direction toward a successful implementation. My team is very happy with PolyPM."

Mark Gitomer
CEO of ProDept

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control.

As a result, our customer service levels and fulfillment rates improved significantly. We’ve enjoyed the benefit of using many of PolyPM’s great features designed specifically for apparel makers. Over the years we’ve added Scan & Pack, EDI, shop floor tracking, sample development, cut planning, and production scheduling."

Juan Zighelboim
President of TexOps

Benefits for Users

With decades of experience in the apparel industry and refining our services, we are able to provide value to our customers.
  • On-site, hands-on employee training
  • Experienced experts who understand textiles
  • True partnerships to provide better solutions
  • Low-cost, high-value software services

See What PolyPM Can Do For You

The only no excuses, profit-driven, cost-cutting, all-in-one system you will ever need for your apparel business.

Tell us who you are, what you want and we'll tell you how PolyPM can help.

Office Hours

Monday - Friday 8AM to 5PM Eastern Time

Goals*
Enterprise resource planning and product lifecycle management software as well as support services tailored for the apparel industry.

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