Support Services

Coworkers helping eachother using support services

Get the Most Out of Your Business by Getting the Most Out of PolyPM

While PolyPM is easy to learn and use, our support services are here to help with some of the issues you may face on the day-to-day. 

Our services maximize your investment through responsive support and quick problem resolution so you can obtain the best performance from your systems, without downtime. 

Our goal is to make your experience with PolyPM as exceptional as possible.

Product Lifecycle Management (PLM)

Unify teams and improve process productivity, reducing time-to-market and maintaining margins.
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Enterprise Resource Planning (ERP)

Flexible back-office production solution to streamline workflows from style development to distribution.
See solution

Pattern Design Software (PDS)

Edit and modify existing styles, or create new styles, without having to manually draft and digitize patterns.
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Subscription Service

Stop being nickeled and dimed by outsourced IT. When you have a subscription, we help you resolve any technical problems. 

Our dedicated team of friendly experts is always on hand to offer guidance on system customizations, personalized training, and optimal business practices, at no extra cost.

Clothing able to be organized by support services
Delivery driver working as part of support services to ensure delivery times are kept

Tailored Solutions from Clothing Manufacturing Experts

Unlike other generic vendors, we are more than just tech experts, we also know the industry. Therefore we can understand the intricacies of your business and tailor our solutions accordingly.

This way we can weave our solutions into your processes to ensure your team is leveraging it fully. 

Being your support system, we give you peace of mind, allowing you to focus on your core business. 

Hear How Our Customers Have Grown A Hundred Fold

"The folks at Polygon have been crucial to the success of each implementation. They stay with the implementation until it is doing well and continue to support and enhance the system after implementation. Their knowledge of systems and manufacturing has been invaluable in helping us to become efficient and grow the company."

Peter Brink
COO of Amoena

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control."

Rodrigo Bolanos
General Manager of League Central America

"We trained on PolyPM and the implementation was professionally managed. Any problems were self-inflicted, but Polygon’s staff helped guide us around them and kept us moving in the direction toward a successful implementation. My team is very happy with PolyPM."

Mark Gitomer
CEO of ProDept

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control.

As a result, our customer service levels and fulfillment rates improved significantly. We’ve enjoyed the benefit of using many of PolyPM’s great features designed specifically for apparel makers. Over the years we’ve added Scan & Pack, EDI, shop floor tracking, sample development, cut planning, and production scheduling."

Juan Zighelboim
President of TexOps

Why Fashion Businesses Work With Us

With decades of experience in the apparel industry and refining our services, we are able to provide value to our customers.
  • On-site and online training
  • Experienced experts who understand textiles
  • Network of highly skilled technical support staff
  • Voted leading vendor in software support and services in Apparel Magazine

See What PolyPM Can Do For You

The only no excuses, profit-driven, cost-cutting, all-in-one system you will ever need for your apparel business.

Tell us who you are, what you want and we'll tell how PolyPM can help.

Office Hours

Monday - Friday 8AM to 5PM Eastern Time

Goals*
Enterprise resource planning and product lifecycle management software as well as support services tailored for the apparel industry.

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