Support Services

"The folks at Polygon have been crucial to the success of each implementation. They stay with the implementation until it is doing well and continue to support and enhance the system after implementation. Their knowledge of systems and manufacturing has been invaluable in helping us to become efficient and grow the company."

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control."

"We trained on PolyPM and the implementation was professionally managed. Any problems were self-inflicted, but Polygon’s staff helped guide us around them and kept us moving in the direction toward a successful implementation. My team is very happy with PolyPM."

"With the assistance of Polygon’s support staff, we were able to deploy PolyPM in 8 weeks, including 2 weeks in which we were shut down over the holiday period. By January 2 we had all of our orders and a complete raw material inventory in the system. Four months later we reduced our order backlog to weeks rather than months and brought the management of our inventory totally under control.

As a result, our customer service levels and fulfillment rates improved significantly. We’ve enjoyed the benefit of using many of PolyPM’s great features designed specifically for apparel makers. Over the years we’ve added Scan & Pack, EDI, shop floor tracking, sample development, cut planning, and production scheduling."